When I opened my own little cottage salon I wanted to create a space that was comfortable and warm. I want clients to feel like its a home away from home. I think too many salons have fallen out of the one on one guest experience and don't take the time to truly listen and have conversations with their clients. I have been in salons where we were not allowed to talk things other than hair to the clients that was a stale environment. This is what lead me to want to open up my own salon to improve my clients experience with me. I honestly work better by myself ( as I don't play well with others in my sandbox true story I like things done my way too much lol ) I strive to make my clients feel comfortable and well taken care of as a society I think too many businesses have gotten away from true customer service! I love my little hair cottage and I hope you all do also.
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